LG Global Reviews - Customer Service Issues
2026-09-14 · LG · negative · Complaint
Having issues with my LG 27MD5KLB which LG claims can be fixed with a firmware update. Unfortunately, the LG update app crashes and makes this impossible. Customer service unable to resolve firmware issues.
VIEW ORIGINAL SOURCE ↗Original: https://www.trustpilot.com/review/www.lg.com
| Brand | LG |
| Sentiment | negative |
| Category | Other |
| Product | LG 27MD5KLB |
| Location | — |
| Published | 2026-09-14 |
| Source type | review |
| Engagement | — |
| Confidence (AI-assessed) | 70% |
| Is complaint | Yes |
| Is opportunity | No |
| Duplicate | No |
Recorded context signals
| Quality | Firmware update issues reported |
| Service | LG update app crashes, unable to fix firmware issues |