Poor Product Quality and Unacceptable After-Sales Support - 75Q6Q 75-inch QLED
2026-09-15T00:00:00Z · Hisense · negative · Complaint · Opportunity
Bought a Hisense 75Q6Q 75-inch QLED TV from Fouani for 1.09M naira. Complained about picture quality within hours. Second serious Hisense experience - previous TV developed auto-shutdown. Fouani said 'We may be unable to assist you further.' Escalated to Hisense International. Loss: $824.
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| Brand | Hisense |
| Sentiment | negative |
| Category | Television |
| Product | Hisense 75Q6Q 75-inch QLED |
| Location | Lagos |
| Published | 2026-09-15T00:00:00Z |
| Source type | review |
| Engagement | 1 |
| Confidence (AI-assessed) | 70% |
| Is complaint | Yes |
| Is opportunity | Yes |
| Duplicate | No |
Recorded context signals
| Perception | Hisense premium TV quality failing, Fouani after-sales support inadequate |
| Quality | Poor picture quality on premium QLED TV, auto-shutdown on previous model |
| Pricing | 1.09M naira purchase price, 590k repair quote for previous TV |
| Service | Fouani refused to assist after complaint registration |